Terms of Service

Spot is operated by Nick Squared LLC (“Spot”, “we”, “us”). By creating an account and accepting these terms, you agree to this contract. Our web and mobile services are covered. Our data practices are described in the Privacy Policy.

Spot supports coaches, who sell coaching through their public page and run their business in the coach app, and clients, who buy coaching from a coach and use the client app. Coaches, clients and solo users, who train without a coach, are “you” in these terms unless we say otherwise.

• You must be 18 or older to use Spot, as a coach or as a client. Spot stores health information, and we don’t offer accounts to under-18s at all — there is no parental-consent route, and our Privacy Policy says the same. If we learn an account belongs to someone under 18 we’ll close it and delete the data.
• Use reasonable care to protect your account and tell us promptly if it is compromised. This does not remove our responsibility for security failures for which we are legally responsible.
• Coaches choose a handle (spot.coach/yourname). Handles that impersonate someone else, infringe a trademark, or are offensive can be reclaimed by us.
• Give us accurate information and keep it current. We may suspend accounts that don’t.

Coaches are independent. Spot is the software; the coaching is the coach’s. Coaches set their own prices, write their own programs, and are responsible for the advice they give and the qualifications they claim. Spot does not employ coaches, vet their credentials, or supervise their coaching.

Your contract for coaching is with your coach. Spot handles the page, the payment, the app, and the messages. Disputes about the coaching itself (what was delivered, whether it worked) are between you and the coach; we will help where we reasonably can, but we don’t arbitrate.

Coaches must be honest. No invented results, no guaranteed outcomes, no claims to treat medical conditions. Coaches must follow the laws that apply to them, including any licensing rules for nutrition advice in their jurisdiction.

• Spot plans. Coaches pay Spot a subscription: Solo ($49/month, up to 25 active clients), Plus ($69/month, up to 50), Pro ($99/month, up to 100) or Studio ($249/month, up to 300). Solo is free until a coach has three paying clients. When a coach reaches their plan’s client limit they can’t take on new clients until they move up a plan; clients they already have are never affected. Plans renew monthly until cancelled. You can cancel from Settings; you keep access until the end of the paid period. No refunds for partial months except where the law requires.
• Client payments. When a client buys coaching, the payment goes to the coach through Stripe. Card processing fees are Stripe’s and are deducted from the coach’s payout. Spot charges no per-client fee.
• Subscriptions to coaching. Recurring coaching renews at the billing interval disclosed at checkout until the client cancels from their profile. A client may cancel any time; access continues to the end of the paid period. Coaches must disclose their identity, contact details, total price, renewal and cancellation terms, and any additional refund policy before purchase. Mandatory consumer rights always apply.
• Failed payments. If a client’s card fails, Stripe retries on its own schedule and we email the client a link to update it. Nothing is taken away while that runs — a declined card is a billing problem, not a reason to stop someone mid-programme — and the coach sees the status in the app. If the card is never fixed, the outcome depends on the configured retry and cancellation settings; cancellation can end coaching access. A coach can also pause or end it themselves at any point.
• Optional coach add-ons. AI Assist costs $29 per month for 200 credits; unused monthly credits expire at the end of their billing period. A one-time $19 top-up provides 100 credits with no expiry and no automatic top-up. A summary uses 1 credit; a programme draft uses 5. Failed generations return reserved credits. Extra video storage costs $10 per pack per month for 10 additional hours. Monthly add-ons renew until cancelled through Plan & add-ons. Cancellation takes effect at period end; purchased top-up credits remain available after AI Assist cancellation. Normal video retention still applies. The offer and total payable amount are shown before purchase. Mandatory refund rights are unaffected.
• Taxes. Coaches are responsible for taxes applicable to their coaching sales and earnings. Spot remains responsible for tax obligations that apply to its own sales and any duties imposed on it by law. We provide invoices and payout records to help.

Nothing here removes protections you have under the law that applies to you. Where EU/EEA or UK distance-contract rules apply, consumers generally have 14 days from making a service contract to withdraw without giving a reason. Ending renewal and exercising a statutory withdrawal right are different. Use the withdrawal page, or send a clear withdrawal request to the seller: your coach for coaching, or [email protected] for a purchase from Spot, identifying your account, purchase and date. A particular form is not required.

Starting during that period does not by itself remove withdrawal rights. A proportionate charge for services already supplied, or loss of the right for fully supplied services or digital content, applies only when the relevant legal conditions, information and express requests or acknowledgements have been met. Any required refund will be made within the applicable legal deadline, generally 14 days after withdrawal for these contracts. You also retain remedies for services that are defective or not supplied. Additional seller guarantees must be expressly offered.

You retain your rights in what you upload — programs, videos, photos, messages, check-ins. You give us a licence to store, process, and show that content to the people you share it with (your coach or your clients), and to make the copies needed to run the service (thumbnails, transcodes, backups). We don’t use your content for advertising or to train machine-learning models.

Form-check videos are kept for 6 months, or 24 months for a clip the coach has starred. After that the video file is deleted; the review itself — comments, drawings, timestamps, thumbnail, load and reps — is kept for as long as your account exists.

Fair use of storage. Each plan includes a stored-video allowance: Solo 50 hours, Plus 80 hours, Pro 120 hours and Studio 300 hours. The allowance is soft: going over never blocks an upload or hides a clip. We show the number in your settings, offer a one-click way to drop the files for routine clips older than three months, and get in touch if it keeps climbing.

Client content belongs to the client. Coaches may use a client’s photos, videos, or results publicly only with that client’s clear consent, given outside a coaching contract.

Don’t use Spot to:

• harass, threaten, or discriminate against anyone;
• sell anything other than coaching and training-related content (no supplements, no MLM, no medical treatment);
• upload content you don’t have the right to share, including other people’s programs;
• scrape or overload the service, bypass access controls, or reverse-engineer it except where applicable law permits;
• misrepresent client counts or evade your plan limits. Recording externally paid coaching through supported manual activation is permitted.

Optional AI outputs are drafts and can contain errors or omissions. Coaches must check summaries against the original check-ins and review programmes for the client’s needs before using or assigning them. Do not enter information you lack authority to share with the service providers described in our Privacy Policy. AI is not a medical professional or an emergency service.

Training carries risk. Spot is not a medical service and gives no medical advice. Coaches on Spot are not your doctor. Check with a healthcare professional before starting a program, especially if you are pregnant, injured, have a heart condition, or take medication that affects exercise. Stop and seek help if something hurts in a way that isn’t normal training discomfort. Solo training suggestions and automated progression are general fitness tools, not diagnosis or treatment. Results are not guaranteed. This warning does not waive your statutory rights.

We use reasonable care in providing Spot but cannot promise uninterrupted or error-free service. For business users, to the extent permitted by law, we exclude indirect losses and limit total liability under these terms to fees paid to Spot in the twelve months before the event giving rise to the claim. This business limit does not apply to consumers. Nothing excludes liability that cannot lawfully be excluded, including fraud or death or personal injury caused by negligence where such exclusion is prohibited. Consumers retain mandatory service guarantees, remedies and compensation rights. We are responsible for our own legal obligations even where independent coaches provide the coaching.

Clients and solo users. Request deletion from Profile → Delete my account, or email [email protected] if you cannot sign in. Export your data first. Access ends when deletion is requested; erasure follows the account deletion process. Closing an account does not waive any statutory withdrawal or refund rights or resolve an outstanding payment dispute.

Coaches. You can close your account any time from Settings → Account, and export your data first from the same place. Your export covers your profile, packages, templates, library, client list and payment records; your clients’ coaching data isn’t in the self-serve file. Under the Data Processing Agreement you choose whether it is returned or deleted: to have it returned, email [email protected] before your deletion date and we hold the deletion until it is delivered; otherwise it is deleted on that date. Closing gives 30 days’ notice: your public page goes offline, your clients are told, and nothing renews, but you keep access and can undo it until the date. Then the data is deleted as described in the account deletion page and the Privacy Policy, except what we must keep for legal or accounting reasons. We can suspend or close accounts that break these terms, with notice where reasonable.

We may update these terms. For material changes we’ll email account holders at least 14 days ahead. Changes apply prospectively and cannot remove accrued rights. Where law requires express agreement, we will obtain it. You may stop using the service before changes take effect; mandatory cancellation and refund rights remain.

These terms are governed by the laws of the State of Florida, USA, subject to mandatory applicable law. For business users, disputes under these terms are subject to the exclusive jurisdiction of the state courts in Pinellas County, Florida, or, where federal jurisdiction exists, the United States District Court for the Middle District of Florida, Tampa Division.

If you are a consumer, this choice does not deprive you of mandatory consumer protections under the law of your habitual residence that would apply without this choice. The business-user court restriction does not apply to you: you retain any right under applicable law to bring proceedings in your local courts. Nothing here limits mandatory rules about where we may bring proceedings against you.

Nick Squared LLC · 7901 4th St N STE 300, St. Petersburg, FL 33702, USA · [email protected]